Website hosting
Vercel Inc., United States. Serves these pages from a global edge network and keeps short-lived technical request logs.
Privacy Notice
How Swiss Support Official handles personal data submitted through the corporate relocation pages of this website.
1 · Controller
Who is responsible
The controller for the processing described here is Swiss Support Official, Rheinfallstrasse 9, 8212 Neuhausen am Rheinfall, Switzerland, registered under UID CHE-283.330.909. If you have a question about your data, or wish to exercise any of the rights set out below, write to info@swissupport.com.
2 · Data and purposes
What we collect,
What we collect,
and why
The corporate enquiry form collects your company name, contact person, business email address, telephone number where you provide it, the number of employees to be relocated, the destination canton, the expected relocation date, the services you are interested in, and your message.
These are business contact details you submit on behalf of your company. We do not ask for personal data about the employees being relocated at the enquiry stage. Our web host also records technical data such as IP address, request time and user agent in its server logs, as any web server does.
- PurposeTo answer your enquiry, define the scope of a possible assignment and prepare a written proposal.
- Legal basisYour consent, given when you tick the box and submit the form, together with our legitimate interest in responding to a business enquiry.
- Consequence of not providing itThe required fields are what we need in order to reply usefully. Without them we cannot process the enquiry.
- No automated decisionsWe do not use the form data for automated decision-making or profiling.
3 · Recipients
Who processes the data
We use the following service providers. They act as processors on our instructions and are not permitted to use your data for their own purposes.
Form delivery
Resend, Inc., United States. The enquiry is delivered to our mailbox by email through this provider. The message is then held in our own mailbox.
Web fonts
Google Ireland Ltd. / Google LLC. These pages load fonts from Google Fonts, which means your IP address is transmitted to Google when the page loads.
Transfers outside Switzerland. Yes. The providers above are established in the European Union and in the United States, so your data is transferred abroad. Transfers to the EU rely on the Federal Council’s recognition of adequate protection. Transfers to the United States are made on the basis of standard contractual clauses or an equivalent safeguard agreed with the provider. We do not sell personal data and do not pass it to third parties for their own marketing.
4 · Cookies and retention
Cookies, analytics
Cookies, analytics
and how long we keep data
These corporate pages load no analytics, advertising or tracking scripts of their own. The only third-party request a visit to them generates is the web font request described above.
Be aware, however, that other parts of swissupport.com use Google Analytics, and the cookies it sets belong to the whole domain. If you have visited those pages, Google Analytics cookies may already be present in your browser while you read these ones. Clearing cookies for swissupport.com removes them.
- Enquiries that do not proceedDeleted within 12 months of our last exchange with you.
- Operational relocation dataWorking data for a live assignment, contact details, correspondence, case notes, is kept only as long as it is needed to deliver the assignment and to answer questions arising from it, and is then deleted.
- Accounting recordsSeparately, the documents Swiss law requires us to keep as business records, contracts, invoices and the related bookkeeping, are retained for ten years. This obligation applies to those records only, not to the operational data above.
- Email correspondenceRetained in our mailbox under whichever of the criteria above applies to it.
- Server logsKept by the host for a short technical period and then deleted or aggregated.
5 · Your rights
Access, correction
Access, correction
and deletion
Access
Request a copy of the personal data we hold about you and information on how it is used.
Correction
Ask us to correct data that is inaccurate or incomplete.
Deletion
Ask us to delete data we no longer need to keep for the purposes or periods above.
Withdraw consent
Withdraw consent at any time. This does not affect processing already carried out.
Processing is carried out in accordance with the Swiss Federal Act on Data Protection (FADP / nDSG). To exercise a right, write to info@swissupport.com. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern. The Legal Notice covers service scope, liability and governing law.
Version of 26 July 2026. We update this notice when the processing described in it changes.